System truth vs visual truth
WMS / SAP Exceptions
Your WMS knows the transaction. BLUE knows the physical truth. Every gap, with evidence.
Exceptions today
42
9 critical
WMS-video mismatch
14
↑ 4 vs avg
Avg time to resolve
34m
target 20m
Resolved with evidence
78%
audit-ready
| WMS / SAP event | BLUE visual evidence | Exception type | Zone | Time | Severity | Owner | Status | Evidence |
|---|---|---|---|---|---|---|---|---|
| Pick completed (Order #80021) | No visual movement at Aisle 6 | WMS-video mismatch | Aisle 6 | 21:27 | high | Inventory Mgr | Open | |
| Truck arrived TR-MH-12-4422 | Unloading not started 18m | Process delay | Dock 1 | 21:14 | medium | Shift Supervisor | Investigating | |
| Material staged (PAL-3349) | Pallet still in Aisle 6 | Material anomaly | Aisle 6 | 20:58 | medium | Floor Lead | Open | |
| Forklift F-03 assigned | Forklift idle 26m in Zone C | Process delay | Zone C | 20:42 | medium | MHE Coord. | Open | |
| Zone closed (High Value) | Person present 22:08 | Security risk | HV Cage | 22:08 | critical | Security Lead | Escalated | |
| High-value item scanned | Carton opened 11m later | Verification pending | Pack 2 | 20:21 | high | Inventory Mgr | Open | |
| Loading task open · Dock 5 | Dock inactive 19m | SLA risk | Dock 5 | 20:11 | high | Shift Supervisor | Open | |
| Putaway completed PUT-991 | Pallet still in staging | Material anomaly | Staging | 19:48 | medium | Floor Lead | Resolved | |
| Shipment dispatched SH-7712 | Cartons still near Dock 4 | Compliance risk | Dock 4 | 19:33 | high | 3PL Client Mgr | Open |